Meet Our Team
At Gateway Aviation Services, our team is our greatest asset. Every member of our staff, whether on the ramp or at the front desk, is committed to delivering safe, efficient, and genuinely welcoming service to each and every visitor. Get to know the people behind the experience.
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Matt Nebgen,
Director
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Shannon Jones,
Administrative Manager
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Ray Logsdon,
Customer Service Manager
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Scott Johnson,
Line Service Manager
Customer Service Team
Our Customer Service Representatives set the standard for aviation hospitality in the Phoenix East Valley. From your initial call through your final departure, they’re committed to making every visit feel first‑class, no matter how often you fly to Mesa. Backed by deep local expertise and a genuine commitment to service, they’re prepared to help with fuel requests, catering, hotel recommendations, rental cars, and more.
Line Service Team
Our NATA Safety 1st Certified Line Service team supports ramp operations 24 hours a day, 365 days a year. Trained to the highest safety and operational standards, they ensure every aircraft turnaround is smooth, efficient, and professional.
Our team is experienced with a wide range of aircraft, including most military and commercial aircraft types. From the moment you touch down to the moment you depart, our line professionals handle every detail with precision and care.